Los Angeles Training Development Unit


Los Angeles Training Development Unit (LATDU), housed within the UCSF Department of Family and Medicine is funded through Anthem Blue Cross. The LATDU functions as a capacity-building facet of the CalAIM Initiative. We provide training opportunities (both virtual and in-person) to Enhanced Care Management (ECM) and Community Support (CS) providers within Los Angeles County. Our goal is to increase our participant providers’ knowledge of services for eligible clients, hone their member engagement skills, support professional development for ECM/CS staff, and strengthen workforce retention overall. Our training menu highlights several themes, including:

  1. Focusing on a cross-sectoral approach
  2. Workforce recruitment, development, and retention
  3. Maintaining a coordinated system for skill development


The Training & Health Equity Collaborative (T.H.E. Collaborative), the administrative unit within the Department of Family & Community Medicine at the University of California, San Francisco (UCSF), has worked with the County of Alameda on its Whole Person Care pilot. Pacific AETC (one of the programs within T.H.E. Collaborative’s portfolio) led the Skills Development Unit for AC Care Connect. Community engagement skills, like Trauma Informed Care and Motivational Interviewing, emerged as common requests, and further underscore the need for ongoing, sustained training opportunities for CalAIM providers. 

Training Offerings

“I think that this training is super helpful and I was able to network with people from other organizations and get more resources.”

Training Participant

Please see our training topic offerings below! Note: All trainings are live virtual sessions* unless otherwise stated.

  • Foundations of Harm Reduction
  • Conflict Management & De-Escalation
  • Using a Trauma-Informed Approach
  • Cultural Humility – From Understanding to Action
  • Social Determinants and Health Equity
  • Motivational Interviewing
  • Understanding Boundaries
  • Managing Burnout
  • Empowerment Strategies
  • Managerial Training Series